Locally owned cleaning business serving both residential and commercial clients in the Northwest Suburbs of Chicago, Illinois. We are focused on delivering a quality work product on behalf of our clients. We offer free cost estimates to all potential clients. In addition, our employees are trained according to set procedures.
My name is Scott Szlachta and I am a native of Woodstock, IL. I started and ran my own consulting firm assisting wireless companies for 11 years. I was based out of Seattle. I moved back to the area to help family. My dad passed and am moving on…not ready to retire; like to keep active. Natalie had been cleaning for me and I saw her strengths and we talked about putting her skills together with my experience in getting a company up off the ground and here we are. We settled on the name of “Customized Cleaning Service.”
While Natalie is in charge of cleaning service operations, including doing on-site cleaning estimates; I am handling all business and back office operations.Thank you for taking your time and visiting our site for Customized Cleaning Services.
We look forward to hearing from you. "Contact Us" fill out a short form, and we will reach out to you within one business day.
I am Natalie Reed. I have been with Customized Cleaning since our inception. I started as a cleaner 3 years ago, and still clean a small subset of clients. I am also the Sales Manager, where I chase down all leads in the field and do onsite estimates on behalf of our company.
In addition to sales, I interview prospective employees, train those that we bring on and get them integrated into existing cleaning teams. Finally, I help Scott run interference with client issues, any employee performance issues and also assist with ordering and cleaning chemicals and equipment. I am very proud of the fact that we only use 100% Biodegradable cleaning solutions, which are also safe for pets and children.
I enjoy selling our services as we have few client complaints and we take extreme pride in keeping our clients happy. But problems do arise from time to time and we step in to mitigate all issues. If you are reading this and you are interested in our services, please fill out the "prospective client" contact form and I will be more than happy to stop by and provide an estimate on your cleaning needs at no cost!
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